Hi Lotus, Was your serial/licence number for Nero 12 Platinum or Nero 12 'standard'? Did you have only Nero Burning Rom on its own? If it was for a Nero 12 suite, the licence number would be something like this: 901E-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX 39 Characters (including the hyphens) The 'X's would be your proper code - not all X's. DON'T post your real number here though. Made sure no typo's? Made sure the zero's are zeros and not the letter 'O'? If you did have Nero 12 Platinum before, for example.
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You would need to download from Nero Previous products download website the correct software package - install it and then enter the licence number for that. If you are not sure what your licence number was, there is a chance that you can have Nero Tech Support advise you, if you send an email to, explaining the problem and if you advise them what your email address was when you initially purchased the software, they might be able to locate the correct licence number from their records. Hi Lotus, Was your serial/licence number for Nero 12 Platinum or Nero 12 'standard'? Did you have only Nero Burning Rom on its own? If it was for a Nero 12 suite, the licence number would be something like this: 901E-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX 39 Characters (including the hyphens) The 'X's would be your proper code - not all X's. DON'T post your real number here though. Made sure no typo's?
Made sure the zero's are zeros and not the letter 'O'? If you did have Nero 12 Platinum before, for example. You would need to download from Nero Previous products download website the correct software package - install it and then enter the licence number for that. If you are not sure what your licence number was, there is a chance that you can have Nero Tech Support advise you, if you send an email to techsupport@nero.com, explaining the problem and if you advise them what your email address was when you initially purchased the software, they might be able to locate the correct licence number from their records. It should be fine as yours starts with 9031 As the page says: 'This download is the full installer of Nero Burning ROM 12. You will need your Nero 12 serial number for unlocking this version.
Your first four digits of your serial are either 9031- or 1031' This is quite strange. I wonder if you uninstall the software, reboot your PC, re-download from that page above and try again? Else, someone from the forum may come up with a solution. Otherwise, an email to including your serial number and an explanation about the issue may be the way to go.
I can't think of anything else to try, sorry:(. Cnltf A380 Windows 7 Driver.